Terms of Service

ALL SALES ARE FINAL ONCE ORDERS HAVE SHIPPED.

IF YOU WISH TO CANCEL OR AMEND YOUR ORDER, PLEASE USE THE LINK PROVIDED IN YOUR CONFIRMATION EMAIL. ONCE YOUR ORDER HAS SHIPPED, YOU MAY BE ELIGIBLE FOR A REPLACEMENT / RESOLUTION DEPENDING ON THE SITUATION. AFTER YOU'VE RECEIVED YOUR ORDER, YOU HAVE 30 DAYS TO ADDRESS ANY QUALITY ISSUES.

FOR THE FASTEST RESOLUTION, PLEASE SEND A PHOTOGRAPH DEMONSTRATING THE QUALITY ISSUE OF THE PRINT OR THE DAMAGED AREA OF THE ITEM TO support@jawn.com. THE MOST OPTIMAL PICTURES ARE ON A FLAT SURFACE, WITH THE TAG AND ERROR CLEARLY DISPLAYED. DUE TO ITEM AVAILABILITY DAMAGED ITEMS WILL LIKELY BE REFUNDED AND NOT REPLACED.

ANY REFUNDS PROCESSED WILL SHOW BACK UP IN YOUR ACCOUNT WITHIN 7 TO 10 BUSINESS DAYS DEPENDING ON YOUR PAYMENT METHOD AND BANK.

LAST UPDATED: 8/26/2025 WELCOME, AND THANK YOU FOR YOUR INTEREST IN JAWN.COM ("WE," OR "US") AND OUR WEBSITE AT jawn.com (THE "SERVICE"). THESE TERMS OF SERVICE ARE A LEGALLY BINDING CONTRACT BETWEEN YOU AND US REGARDING YOUR USE OF THE SERVICE. PLEASE READ THE FOLLOWING TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE. SERVICE OVERVIEW. WE OFFER A WEBSITE WHERE YOU CAN PURCHASE LIMITED-RUN APPAREL AND MERCHANDISE THAT WE MAKE AVAILABLE FOR SALE ("PRODUCTS"). ELIGIBILITY. YOU MUST BE AT LEAST 13 YEARS OLD TO USE THE SERVICE. BY AGREEING TO THESE TERMS, YOU REPRESENT AND WARRANT TO US THAT: (A) YOU ARE AT LEAST 13 YEARS OLD; (B) YOU HAVE NOT PREVIOUSLY BEEN SUSPENDED OR REMOVED FROM THE SERVICE; AND (C) YOUR USE OF THE SERVICE IS IN COMPLIANCE WITH ANY AND ALL APPLICABLE LAWS AND REGULATIONS. GENERAL PAYMENT TERMS. PURCHASE OF ANY PRODUCT THROUGH THE SERVICE MAY REQUIRE YOU TO PAY FEES. BEFORE YOU PAY ANY FEES, YOU WILL HAVE AN OPPORTUNITY TO REVIEW AND ACCEPT THE FEES THAT YOU WILL BE CHARGED. ALL FEES ARE IN U.S. DOLLARS. PRICING. WE RESERVE THE RIGHT TO DETERMINE PRICING FOR ALL PRODUCTS. WE WILL MAKE REASONABLE EFFORTS TO KEEP PRICING INFORMATION PUBLISHED ON THE WEBSITE UP TO DATE. WE ENCOURAGE YOU TO CHECK OUR WEBSITE PERIODICALLY FOR CURRENT PRICING INFORMATION. WE MAY CHANGE THE FEES FOR ANY PRODUCT IF WE GIVE YOU ADVANCE NOTICE OF CHANGES BEFORE THEY APPLY. AUTHORIZATION. YOU AUTHORIZE US AND OUR THIRD PARTY PAYMENT PROCESSORS TO CHARGE ALL SUMS FOR THE PRODUCTS YOU PURCHASE, INCLUDING ALL APPLICABLE TAXES, TO THE PAYMENT METHOD SPECIFIED IN YOUR ACCOUNT. RETURNS AND REFUNDS. WE WILL ACCEPT ALL RETURNS FOR DEFECTIVE PRODUCTS MADE WITHIN 30 DAYS OF THE PURCHASE DATE. WE WILL ISSUE YOU A FULL REFUND FOR ALL RETURNS AND WILL PAY FOR THE RETURN SHIPPING OF ANY RETURN IF SUCH SHIPPING IS REQUIRED. WE WILL NOT ACCEPT ANY RETURNS OF, NOR ISSUE ANY REFUNDS FOR, ANY PRODUCTS THAT ARE NOT DEFECTIVE. SHIPPING AND DELIVERY. ALL PRODUCTS PURCHASED THROUGH THE SERVICE WILL BE SHIPPED ACCORDING TO THE TERMS PROVIDED AT THE TIME OF PURCHASE TO THE SHIPPING ADDRESS YOU PROVIDE TO US. YOU WILL BE RESPONSIBLE FOR ALL SHIPPING COSTS, WHICH WILL BE SPECIFIED FOR YOU AT CHECKOUT. LICENSES. SUBJECT TO YOUR COMPLETE AND ONGOING COMPLIANCE WITH THESE TERMS, WE GRANT YOU, SOLELY FOR YOUR PERSONAL, NON-COMMERCIAL USE, A LIMITED, NON-EXCLUSIVE, NON-TRANSFERABLE, NON-SUBLICENSABLE, REVOCABLE LICENSE TO ACCESS AND USE THE SERVICE. OWNERSHIP; PROPRIETARY RIGHTS. THE SERVICE IS OWNED AND OPERATED BY US. THE VISUAL INTERFACES, GRAPHICS, DESIGN, COMPILATION, INFORMATION, DATA, COMPUTER CODE, PRODUCTS, SOFTWARE, SERVICES, AND ALL OTHER ELEMENTS OF THE SERVICE AND PRODUCTS ("MATERIALS") PROVIDED BY US ARE PROTECTED BY INTELLECTUAL PROPERTY AND OTHER LAWS. ALL MATERIALS INCLUDED IN THE SERVICE ARE THE PROPERTY OF US OR OUR THIRD PARTY LICENSORS. EXCEPT AS EXPRESSLY AUTHORIZED BY US, YOU MAY NOT MAKE USE OF THE MATERIALS. WE RESERVE ALL RIGHTS TO THE MATERIALS NOT GRANTED EXPRESSLY IN THESE TERMS. PROHIBITED CONDUCT. BY USING THE SERVICE YOU AGREE NOT TO: USE THE SERVICE FOR ANY ILLEGAL PURPOSE OR IN VIOLATION OF ANY LOCAL, STATE, NATIONAL, OR INTERNATIONAL LAW; VIOLATE, OR ENCOURAGE OTHERS TO VIOLATE, ANY RIGHT OF A THIRD PARTY, INCLUDING BY INFRINGING OR MISAPPROPRIATING ANY THIRD PARTY INTELLECTUAL PROPERTY RIGHT; INTERFERE WITH SECURITY-RELATED FEATURES OF THE SERVICE; INTERFERE WITH THE OPERATION OF THE SERVICE OR ANY USER'S ENJOYMENT OF THE SERVICE; PERFORM ANY FRAUDULENT ACTIVITY INCLUDING IMPERSONATING ANY PERSON OR ENTITY, CLAIMING A FALSE AFFILIATION, ACCESSING ANY OTHER SERVICE ACCOUNT WITHOUT PERMISSION, OR FALSIFYING YOUR AGE OR DATE OF BIRTH; SELL OR OTHERWISE TRANSFER THE ACCESS GRANTED UNDER THESE TERMS OR ANY MATERIALS OR ANY RIGHT OR ABILITY TO VIEW, ACCESS, OR USE ANY MATERIALS; OR ATTEMPT TO DO ANY OF THE ACTS DESCRIBED IN THIS SECTION OR ASSIST OR PERMIT ANY PERSON IN ENGAGING IN ANY OF THE ACTS DESCRIBED IN THIS SECTION. MODIFICATION OF THESE TERMS. WE RESERVE THE RIGHT TO CHANGE THESE TERMS ON A GOING-FORWARD BASIS AT ANY TIME. PLEASE CHECK THESE TERMS PERIODICALLY FOR CHANGES. IF A CHANGE TO THESE TERMS MATERIALLY MODIFIES YOUR RIGHTS OR OBLIGATIONS, WE MAY REQUIRE THAT YOU ACCEPT THE MODIFIED TERMS IN ORDER TO CONTINUE TO USE THE SERVICE. MATERIAL MODIFICATIONS ARE EFFECTIVE UPON YOUR ACCEPTANCE OF THE MODIFIED TERMS. IMMATERIAL MODIFICATIONS ARE EFFECTIVE UPON PUBLICATION. TERM, TERMINATION AND MODIFICATION OF THE SERVICE. THESE TERMS ARE EFFECTIVE BEGINNING WHEN YOU ACCEPT THE TERMS OR FIRST ACCESS OR USE THE SERVICE, AND ENDING WHEN TERMINATED AS DESCRIBED BELOW. IF YOU VIOLATE ANY PROVISION OF THESE TERMS, YOUR AUTHORIZATION TO ACCESS THE SERVICE AND THESE TERMS AUTOMATICALLY TERMINATE. IN ADDITION, WE MAY, AT OUR SOLE DISCRETION, TERMINATE THESE TERMS OR YOUR ACCOUNT ON THE SERVICE, OR SUSPEND OR TERMINATE YOUR ACCESS TO THE SERVICE, AT ANY TIME FOR ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE. YOU MAY TERMINATE YOUR ACCOUNT AND THESE TERMS AT ANY TIME BY CONTACTING CUSTOMER SERVICE AT support@jawn.com. UPON TERMINATION OF THESE TERMS: (A) YOUR LICENSE RIGHTS WILL TERMINATE AND YOU MUST IMMEDIATELY CEASE ALL USE OF THE SERVICE; (B) YOU WILL NO LONGER BE AUTHORIZED TO ACCESS YOUR ACCOUNT OR THE SERVICE; (C) YOU MUST PAY US ANY UNPAID AMOUNT THAT WAS DUE PRIOR TO TERMINATION; AND (D) ALL PAYMENT OBLIGATIONS ACCRUED PRIOR TO TERMINATION WILL SURVIVE. WE RESERVE THE RIGHT TO MODIFY OR DISCONTINUE THE SERVICE AT ANY TIME (INCLUDING BY LIMITING OR DISCONTINUING CERTAIN FEATURES OF THE SERVICE), TEMPORARILY OR PERMANENTLY, WITHOUT NOTICE TO YOU. WE WILL HAVE NO LIABILITY FOR ANY CHANGE TO THE SERVICE OR ANY SUSPENSION OR TERMINATION OF YOUR ACCESS TO OR USE OF THE SERVICE. INDEMNITY. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU ARE RESPONSIBLE FOR YOUR USE OF THE SERVICE, AND YOU WILL DEFEND AND INDEMNIFY US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AFFILIATES, SUBSIDIARIES AND AGENTS FROM AND AGAINST EVERY CLAIM BROUGHT BY A THIRD PARTY, AND ANY RELATED LIABILITY, DAMAGE, LOSS, AND EXPENSE, INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS, ARISING OUT OF OR CONNECTED WITH: (A) YOUR UNAUTHORIZED USE OF, OR MISUSE OF, THE SERVICE; (B) YOUR VIOLATION OF ANY PORTION OF THESE TERMS, ANY REPRESENTATION, WARRANTY, OR AGREEMENT REFERENCED IN THESE TERMS, OR ANY APPLICABLE LAW OR REGULATION; (C) YOUR VIOLATION OF ANY THIRD PARTY RIGHT, INCLUDING ANY INTELLECTUAL PROPERTY RIGHT OR PUBLICITY, CONFIDENTIALITY, OTHER PROPERTY, OR PRIVACY RIGHT; OR (D) ANY DISPUTE OR ISSUE BETWEEN YOU AND ANY THIRD PARTY. DISCLAIMERS; NO WARRANTIES. THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR US OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING US OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE AND YOUR DEALING WITH ANY OTHER SERVICE USER. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE SERVICE AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF DATA. LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF DAMAGE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF US TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO US FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO CLAIM; OR (B) $100. GOVERNING LAW. THESE TERMS ARE GOVERNED BY THE LAWS OF THE UNITED STATES WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES. YOU AND WE SUBMIT TO THE PERSONAL AND EXCLUSIVE JURISDICTION OF THE STATE COURTS AND FEDERAL COURTS LOCATED WITHIN THE UNITED STATES FOR RESOLUTION OF ANY LAWSUIT OR COURT PROCEEDING PERMITTED UNDER THESE TERMS. CONTACT INFORMATION. THE SERVICE IS OFFERED BY JAWN.COM. YOU MAY CONTACT US BY SENDING CORRESPONDENCE BY EMAILING US AT support@jawn.com.

THIS PRIVACY POLICY DESCRIBES HOW YOUR PERSONAL INFORMATION IS COLLECTED, USED, AND SHARED WHEN YOU VISIT OR MAKE A PURCHASE FROM JAWN.COM (THE "SITE"). PERSONAL INFORMATION WE COLLECT. WHEN YOU VISIT THE SITE, WE AUTOMATICALLY COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, INCLUDING INFORMATION ABOUT YOUR WEB BROWSER, IP ADDRESS, TIME ZONE, AND SOME OF THE COOKIES THAT ARE INSTALLED ON YOUR DEVICE. ADDITIONALLY, AS YOU BROWSE THE SITE, WE COLLECT INFORMATION ABOUT THE INDIVIDUAL WEB PAGES OR PRODUCTS THAT YOU VIEW, WHAT WEBSITES OR SEARCH TERMS REFERRED YOU TO THE SITE, AND INFORMATION ABOUT HOW YOU INTERACT WITH THE SITE. WE REFER TO THIS AUTOMATICALLY COLLECTED INFORMATION AS "DEVICE INFORMATION". WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES: "COOKIES" ARE DATA FILES THAT ARE PLACED ON YOUR DEVICE OR COMPUTER AND OFTEN INCLUDE AN ANONYMOUS UNIQUE IDENTIFIER. FOR MORE INFORMATION ABOUT COOKIES, AND HOW TO DISABLE COOKIES, VISIT HTTP://WWW.ALLABOUTCOOKIES.ORG. "LOG FILES" TRACK ACTIONS OCCURRING ON THE SITE, AND COLLECT DATA INCLUDING YOUR IP ADDRESS, BROWSER TYPE, INTERNET SERVICE PROVIDER, REFERRING/EXIT PAGES, AND DATE/TIME STAMPS. "WEB BEACONS", "TAGS", AND "PIXELS" ARE ELECTRONIC FILES USED TO RECORD INFORMATION ABOUT HOW YOU BROWSE THE SITE. ADDITIONALLY, WHEN YOU MAKE A PURCHASE OR ATTEMPT TO MAKE A PURCHASE THROUGH THE SITE, WE COLLECT CERTAIN INFORMATION FROM YOU, INCLUDING YOUR NAME, BILLING ADDRESS, SHIPPING ADDRESS, PAYMENT INFORMATION (INCLUDING CREDIT CARD NUMBERS), EMAIL ADDRESS, AND PHONE NUMBER. WE REFER TO THIS INFORMATION AS "ORDER INFORMATION". WHEN WE TALK ABOUT "PERSONAL INFORMATION" IN THIS PRIVACY POLICY, WE ARE TALKING BOTH ABOUT DEVICE INFORMATION AND ORDER INFORMATION. HOW DO WE USE YOUR PERSONAL INFORMATION? WE USE THE ORDER INFORMATION THAT WE COLLECT GENERALLY TO FULFILL ANY ORDERS PLACED THROUGH THE SITE (INCLUDING PROCESSING YOUR PAYMENT INFORMATION, ARRANGING FOR SHIPPING, AND PROVIDING YOU WITH INVOICES AND/OR ORDER CONFIRMATIONS). ADDITIONALLY, WE USE THIS ORDER INFORMATION TO: COMMUNICATE WITH YOU; SCREEN OUR ORDERS FOR POTENTIAL RISK OR FRAUD; AND WHEN IN LINE WITH THE PREFERENCES YOU HAVE SHARED WITH US, PROVIDE YOU WITH INFORMATION OR ADVERTISING RELATING TO OUR PRODUCTS OR SERVICES. WE USE THE DEVICE INFORMATION THAT WE COLLECT TO HELP US SCREEN FOR POTENTIAL RISK AND FRAUD (IN PARTICULAR, YOUR IP ADDRESS), AND MORE GENERALLY TO IMPROVE AND OPTIMIZE OUR SITE (FOR EXAMPLE, BY GENERATING ANALYTICS ABOUT HOW OUR CUSTOMERS BROWSE AND INTERACT WITH THE SITE, AND TO ASSESS THE SUCCESS OF OUR MARKETING AND ADVERTISING CAMPAIGNS). SHARING YOUR PERSONAL INFORMATION. WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES TO HELP US USE YOUR PERSONAL INFORMATION, AS DESCRIBED ABOVE. FOR EXAMPLE, WE USE THIRD PARTY SERVICES TO POWER OUR ONLINE STORE. WE ALSO USE GOOGLE ANALYTICS TO HELP US UNDERSTAND HOW OUR CUSTOMERS USE THE SITE. FINALLY, WE MAY ALSO SHARE YOUR PERSONAL INFORMATION TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS, TO RESPOND TO A SUBPOENA, SEARCH WARRANT OR OTHER LAWFUL REQUESTS FOR INFORMATION WE RECEIVE, OR TO OTHERWISE PROTECT OUR RIGHTS. BEHAVIORAL ADVERTISING. AS DESCRIBED ABOVE, WE USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH TARGETED ADVERTISEMENTS OR MARKETING COMMUNICATIONS WE BELIEVE MAY BE OF INTEREST TO YOU. FOR MORE INFORMATION ABOUT HOW TARGETED ADVERTISING WORKS, YOU CAN VISIT THE NETWORK ADVERTISING INITIATIVE'S ("NAI") EDUCATIONAL PAGE AT HTTP://WWW.NETWORKADVERTISING.ORG/UNDERSTANDING-ONLINE-ADVERTISING/HOW-DOES-IT-WORK. DO NOT TRACK. PLEASE NOTE THAT WE DO NOT ALTER OUR SITE'S DATA COLLECTION AND USE PRACTICES WHEN WE SEE A DO NOT TRACK SIGNAL FROM YOUR BROWSER. YOUR RIGHTS. IF YOU ARE A EUROPEAN RESIDENT, YOU HAVE THE RIGHT TO ACCESS PERSONAL INFORMATION WE HOLD ABOUT YOU AND TO ASK THAT YOUR PERSONAL INFORMATION BE CORRECTED, UPDATED, OR DELETED. IF YOU WOULD LIKE TO EXERCISE THIS RIGHT, PLEASE CONTACT US THROUGH THE CONTACT INFORMATION BELOW. ADDITIONALLY, IF YOU ARE A EUROPEAN RESIDENT WE NOTE THAT WE ARE PROCESSING YOUR INFORMATION IN ORDER TO FULFILL CONTRACTS WE MIGHT HAVE WITH YOU (FOR EXAMPLE IF YOU MAKE AN ORDER THROUGH THE SITE), OR OTHERWISE TO PURSUE OUR LEGITIMATE BUSINESS INTERESTS LISTED ABOVE. ADDITIONALLY, PLEASE NOTE THAT YOUR INFORMATION WILL BE TRANSFERRED OUTSIDE OF EUROPE, INCLUDING THE UNITED STATES. DATA RETENTION. WHEN YOU PLACE AN ORDER THROUGH THE SITE, WE WILL MAINTAIN YOUR ORDER INFORMATION FOR OUR RECORDS UNLESS AND UNTIL YOU ASK US TO DELETE THIS INFORMATION. CHANGES. WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME IN ORDER TO REFLECT, FOR EXAMPLE, CHANGES TO OUR PRACTICES OR FOR OTHER OPERATIONAL, LEGAL OR REGULATORY REASONS. CONTACT US. FOR MORE INFORMATION ABOUT OUR PRIVACY PRACTICES, IF YOU HAVE QUESTIONS, OR IF YOU WOULD LIKE TO MAKE A COMPLAINT, PLEASE CONTACT US BY E-MAIL AT support@jawn.com.